Service and
cancellation conditions

Article 1 - Applicability

These conditions apply to all agreements between Horse Act / Hof van 't Rommersum and clients regarding participation or assignment to hold courses, training and other forms of training and/or coaching. Deviations from these conditions are only binding if and insofar as they have been confirmed in writing by Horse Act / Hof van 't Rommersum. In these conditions, 'Cancellation' means: terminating the assignment for a course. The client's general purchasing conditions do not apply unless they have been accepted in writing by Horse Act / Hof van 't Rommersum.

Article 2 - Conclusion of the agreement

The agreement between Horse Act / Hof van 't Rommersum and the client is concluded by explicit confirmation via email or by signing the written quotation by the client and Horse Act / Hof van 't Rommersum. Merely submitting a quotation does not oblige Horse Act / Hof van 't Rommersum to conclude an agreement with the client. 

Article 3 - Cancellation or relocation by the client

The client has the right to cancel the order in whole or in part. If you cancel more than 4 weeks prior to the training, 50% of the costs will be charged. In case of cancellation less than 4 weeks before the start of the event, the client is obliged to reimburse 100% of the quotation amount. Replacement may be carried out. If the training is moved to a new date within six months after cancellation, 30% of the costs will be charged. If the client terminates participation or does not participate in the activity on the start date of the assignment, the client is not entitled to any refund.

  Article 4 - Cancellation and replacement by Horse Act / Hof van 't Rommersum

Horse Act / Hof van 't Rommersum has the right to cancel the course without giving reasons or to refuse participation of a client or the participant designated by the client, in which cases the client is entitled to a full refund of the amount paid to Horse Act / Hof van 't Rommersum amount paid. In the event of illness of the trainer, adequate replacement will be provided or it will be decided in consultation with the client to reschedule the training.

Article 5 - Involving third parties in the assignment

The involvement of third parties in the execution of the assignment by the client or by Horse Act / Hof van 't Rommersum is only done by mutual agreement.

Article 6 - Prices

Prices are binding when included in a written agreement as referred to in Article 2.

Travel and accommodation costs incurred in the context of the training are not included, unless expressly stated in the quotation.

Article 7 - Payment

Horse Act / Hof van 't Rommersum charges the fees owed by the client by means of an invoice. The costs must be paid before the start of the assignment. Any invoice for additional costs will be sent after completion of the order. For open registration training, payment must be made prior to the training. The client must pay the invoice no later than 14 days after invoicing. If payment is not made on time, Horse Act / Hof van 't Rommersum is entitled to immediately suspend the execution of the order. If payment is not made on time, the Horse Act / Hof van 't Rommersum is free to hand over the claim for collection. In the event of late compliance, the client is always obliged to reimburse Horse Act / Hof van 't Rommersum for all reasonable judicial and extrajudicial collection costs incurred, which will always include the costs of collection agencies, as well as the costs actually incurred and the wages of bailiffs. and lawyers, even if these exceed the legal costs to be awarded. The extrajudicial collection costs amount to at least 15% of the amount owed by the client, with a minimum of 120 Euro.

Article 8 - Liability

Horse Act / Hof van 't Rommersum accepts no liability towards the client for any damage other than what is covered by its liability insurance and insofar as the insurer pays out where appropriate. Horse Act / Hof van 't Rommersum is never liable for indirect damage, including consequential damage, lost profits and damage due to business stagnation. Horse Act / Hof van 't Rommersum will not be held liable if the client has the option of directly addressing his insurance company or that of a third party regarding the occurrence of the damage. 

Article 9 - Confidentiality Agreement

If this is important to the client, Horse Act / Hof van 't Rommersum is prepared to sign a confidentiality statement regarding business-sensitive information.

Article 10 - Applicable law and competent court

Belgian law applies to every agreement between Horse Act / Hof van 't Rommersum and a client. Disputes arising from agreements to which these conditions apply will be submitted to the competent court in Leuven.